This role is responsible for the client servicing, account and project management across multiple brands, including the DUCKLIFE brand. 


As a key member of the team, you will be a highly self-motivated, passionate go-getter and problem solver when it comes to account and project management. 


You’ll support and grow with the team and will play a critical role in bringing structure and organisation to our business, you will have a proven ability to work efficiently under pressure and will be expected to bring a fresh perspective and energy to your work.


Reporting to:
Assistant General Manager


  • Managing multiple client accounts at any one time, whilst building and maintaining strong client relationships

  • Regularly interacting with clients, communicating project progress updates and responding to their requests in a timely and professional manner 

  • Support AGM by tracking and reviewing client scope, ensuring client requests remain within agreed scope

  • Responsible for managing and monitoring daily resources and projects, adjusting priorities and deadlines accordingly

  • Work closely with the wider DUCKLIFE teams, and freelancers to ensure client requirements are understood and met  in accordance with guidelines

  • Ensuring all services are delivered on time, on budget and to DUCKLIFE’s standards

  • Develop and implement workflow processes and schedules to ensure the highest efficiency and quality of work

  • Assisting AGM in administrative duties, invoicing, client agreements and freelance resource booking


  • 2+ years' experience in a account/project management role

  • Confident working in a fast-paced environment, managing multiple clients and projects whilst leading and motivating a team

  • Exceptional time management and communication skills, verbal & written

  • Strong analytical and problem solving skills, with a proven ability to work efficiently under pressure

  • Excellent knowledge of project management software tools; Airtable, Asana, Jira etc. 

  • Strong organisational, budget management and negotiation skills


Thanks for submitting!